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Washington State University
Washington State University Office of the Provost

Early Academic Referrals


Washington State University is committed to supporting students, and has developed a network of resources to provide assistance in the area of academics. Students in need of academic support may not be aware of the resources available to them, or may be hesitant to use them. Faculty and staff play central roles in referring students to tutoring, academic advising, career advising, peer mentoring programs, and other services that can significantly impact their ability to graduate.

As described below, the Student Care Network should be utilized for concerns about a student’s physical or emotional well-being, whereas the EARs program is available to help bolster a student’s academic needs.


General questions: Patricia Hurin


The Student Care Network

The Student Care Network is an online resource with a list of important student resources as well as an Assistance and Referral Form that can be completed by anyone on campus who may have concerns about a particular student’s physical or mental health. The idea is to make it convenient and easy for the campus community to bring concerns about a student’s situation to the attention of those who can help. Examples of instances in which a Student Care Network report may be appropriate include:

  • A rapid or marked change in participation or performance in class
  • Unusual or marked emotional response to events
  • Mention of suicide, self harm or harm to others in the content of coursework
  • Significant change in self-care — personal hygiene, weight loss or gain, sleeping in class
  • Unusual or inappropriate behavior or talk that concerns other students or interferes with the educational environment

Student Care Network Reporting Form

Early Academic Referrals

The Early Academic Referral (EAR) program is designed to allow faculty and staff to refer undergraduate students to University resources for academic support. Early intervention is key to student success. Faculty are encouraged to utilize the referral system at the first signs of academic struggle. A case manager will make sure the student is able to connect with tutoring, advising, or the appropriate support system to help them get back on track. The goal is to get the student back in your class, engaged in the content, and equipped to finish the semester well. Examples of instances in which an academic referral through Navigate may be appropriate include:

  • Struggling to understand concepts in class
  • Poor performance on assignments or tests
  • A lack of engagement in the class, or class material
  • Poor attendance record

WSU Everett, WSU Global, WSU Pullman, and WSU Tri-Cities faculty should utilize the EAR Form linked below. Once you select the link, you may fill out the form, and submit your referral. Academic Success and Career Center staff will direct the referral to the student’s advisor and/or appropriate support staff.

EAR Form

WSU Vancouver faculty should utilize the established Academic Alert system to refer students for academic assistance, and utilize the Student Care Network for concerns about a student’s physical or mental health.