1. Who uses the Student Success Collaborative?
2. How do I access the SSC platform?
Make sure your FERPA training is up to date, then ask your appointing authority to make a formal request for access by submitting the excel request form to email@example.com, with cc to Fran Hermanson. Once activated, you will receive an activation email from EABAdmin allowing you to set up your password. Once you have done so, you can access the SSC platform at ssc.advisory.com using your WSU email address and newly-created password.
3. What are “success marker” courses?
Success marker courses are selected by faculty and administration and a student’s performance level in the success marker course can provide an early gauge of future performance in a given major to advisors. If a student does not perform well or does not complete a success marker course within the established credits threshold, a notification is triggered and the advisor can intervene.
4. How do I create a worklist?
Click here ( http://www.eab.com/technology/student-success-collaborative/members/training/2015/module-5 ) for a tutorial on how to create a worklist in the SSC.
5. How often is the system’s information updated?
Information is updated each day at 6 a.m. (PST). Updates reflected in MyWSU may not be available in the SSC until the following day.
6. Who can I contact at WSU if I have more questions, or want more information?
For more, check out EAB’s FAQ.
If you can’t find answers to your questions, please email us at firstname.lastname@example.org
Return to the Student Success Collaborative homepage